We offer fast and reliable delivery across the United Kingdom with DPD. Same-day dispatch deadline Orders placed before 2 PM on a working day are dispatche...

Are you unable to find your track and trace, but are able to confirm that your payment amount has been debited from your account? Then you can assume that y...

You can find all information about the delivery of your order in your track & trace code.  How to find your tracking track and trace code (3 options): ...

If your parcel is marked as delivered but you can’t find it, please try the following steps: Check around your property – Parcels may be left in a safe ...

If you’re not available when DPD tries to deliver, don’t worry, you’ll receive a notification by email or SMS. You can then: Reschedule the delivery for a...

No, this is unfortunately not possible.

After receiving the tracking link (via email or SMS), you can: Choose a different delivery date  Select a different delivery address  Redirect to a DPD ...

To collect your package, you’ll need a valid proof of ID and the barcode of your order.

We are sorry to hear that you have received a damaged parcel! Please contact our customer service with pictures of the issue and we will gladly help you f...

We’re sorry to hear that an item may be missing from your delivery. Our team carefully prepares and checks every order, including recording parcel weights, ...