We offer fast and reliable delivery across the United Kingdom with DPD. Same-day dispatch deadline Orders placed before 2 PM on a working day are dispatche...

You can find your tracking link in the shipping confirmation email we send as soon as the carrier collects your package from our warehouse. If you place...

All information regarding the delivery of your order can be found using your Track & Trace code. You can access your tracking information in three w...

If your parcel is marked as delivered but you can’t find it, please try the following steps: Check around your property – Parcels may be left in a safe ...

If you’re not available when DPD tries to deliver, don’t worry, you’ll receive a notification by email or SMS. You can then: Reschedule the delivery for a...

We don’t currently offer the option to select a pickup point during checkout. However, once your order has been shipped, you may be able to change the deliv...

After receiving the tracking link (via email or SMS), you can: Choose a different delivery date  Select a different delivery address  Redirect to a DPD ...

To collect your package, you’ll need a valid proof of ID and the barcode of your order.

We are sorry to hear that you have received a damaged parcel! Please contact our customer service with pictures of the issue and we will gladly help you f...

We’re sorry to hear that an item may be missing from your delivery. Our team carefully prepares and checks every order, including recording parcel weights, ...