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Leveransinformation

What are the delivery times and costs for the Nordics?
Place your order before 5:00 PM on any business day, and your order will be prepared and dispatched the very same day. Below you will find delivery informat...
Mån, 11 maj, 2026 vid 3:36 E.M.
Where can I find my tracking information?
You can find your tracking link in the shipping confirmation email that we send as soon as the carrier collects your package from our warehouse. I...
Tors, 7 maj, 2026 vid 9:02 F.M.
What if my order shows as delivered but isn`t?
If your parcel is marked as delivered but you can’t find it, please try the following steps: Check around your property – Parcels may be left in a safe ...
Tors, 7 maj, 2026 vid 9:47 F.M.
Can my order be delivered at a pickup point?
Unfortunately, we do not currently offer the option to have parcels delivered directly to a pickup point. At this time, orders can only be delivered to the ...
Tors, 7 maj, 2026 vid 9:56 F.M.
Can I choose a delivery date or time before ordering?
Unfortunately, it is not currently possible to select a specific delivery date or time before placing your order. Delivery schedules are determined by the c...
Tors, 7 maj, 2026 vid 9:57 F.M.
My package is damaged, what can I do?
We are sorry to hear that you received a damaged package! Please contact our customer service team with photos of the damage, and we will gladly assist ...
Tors, 7 maj, 2026 vid 9:10 F.M.
My package is incomplete
We’re sorry to hear that an item may be missing from your delivery. Our team carefully prepares and checks every order, including recording parcel weights, ...
Tors, 7 maj, 2026 vid 9:12 F.M.
The carrier returned my package, what happens now?
We are sorry to hear that your package is currently being returned to our warehouse. As soon as your package has been received at our warehouse, we will con...
Tors, 7 maj, 2026 vid 9:13 F.M.
Can I adjust my delivery date and time after ordering?
Once your order has been dispatched, delivery options may become available directly through the carrier’s tracking portal. Depending on the carrier and your...
Tors, 7 maj, 2026 vid 9:59 F.M.