Returns policy
If you would like to return your order, please contact our customer service department directly. In order to process a return, we ask you to do the followi...
Thu, 14 Apr, 2022 at 10:14 AM
You can return an item within 14 days only if: The seal has not been broken or the packaging has not been opened The product has been damaged within the ...
Fri, 25 Mar, 2022 at 3:57 PM
No, this is not possible, but if you are not happy with the product or if you incorrectly ordered a product, you are allowed to return it and then you will ...
Fri, 25 Mar, 2022 at 3:59 PM
You don't have to pay a return fee for the exceptions below: You've received an incorrect product. The product has been delivered damaged. ...
Fri, 25 Mar, 2022 at 3:17 PM
From the moment the parcel has been received in our warehouse, we will process your return within 14 days. Our team will notify you via email when the parce...
Fri, 25 Mar, 2022 at 3:23 PM
Is the product not according to your expectations? Or did you accidentally order the wrong article? That is no problem at all! You have the right to return ...
Fri, 25 Mar, 2022 at 3:22 PM
As a customer, you have legal provisions regarding warranty for each purchase stating that the product is or does what you would reasonably expect it to be ...
Fri, 25 Mar, 2022 at 3:21 PM
Using the template you can also state that you wish to exercise your right of return. This is not mandatory for you, because the right of return also applie...
Fri, 25 Mar, 2022 at 3:07 PM
From the moment the parcel has been received in our warehouse, we will process your return within 14 days. Our team will notify you via email when the parce...
Fri, 25 Mar, 2022 at 3:05 PM