Returns policy
You can return your order via Royal Mail*. 1. Send an email to customersupport@optimumnutrition.com with the order number and the items you want to retu...
Wed, 17 Aug, 2022 at 9:07 AM
What items can I return? You can return an item within 14 days if all of the following conditions are met: The seal has not been broken and the packaging ...
Fri, 3 Oct, 2025 at 11:38 AM
Unfortunately, we do not offer product exchanges. However, if you are not satisfied with your purchase or ordered the wrong item, you can return it for a re...
Fri, 3 Oct, 2025 at 11:38 AM
You don't have to pay a return fee for the exceptions below: You've received an incorrect product. The product has been delivered damaged. ...
Fri, 25 Mar, 2022 at 3:17 PM
Once your returned parcel reaches our warehouse, we will process it as soon as possible. You’ll receive an email notification as soon as your return has bee...
Fri, 3 Oct, 2025 at 11:32 AM
Not satisfied with your product or accidentally ordered the wrong item? No problem! You have the right to return your order within 14 days. During this peri...
Fri, 3 Oct, 2025 at 11:34 AM
As a customer, you have legal provisions regarding warranty for each purchase stating that the product is or does what you would reasonably expect it to be ...
Fri, 25 Mar, 2022 at 3:21 PM