You’re welcome to exercise your right of return of any item within 14 days of receiving it, regardless of the reason. If you wish to return any item, please...

Contact our customer service You’ll receive a return form and RET number by email from us Add the completed return form to the package Mark the ...

You can return a product when: It’s complete and is unopened in the case of food (supplements) –this is for health protection and/or hygiene rules if the...

As a customer, you have legal provisions regarding warranty for each purchase stating that the product is or does what you would reasonably expect it to be ...

The following thing can not be returned: Credits or discount coupons can't be exchanged for money. Products that can perish within the cooling-of...

You can contact our customer service via e-mail or webform. However, you can also exercise your right of return by sending us a letter, or download the retu...

Exercising your right of return doesn’t nullify any payment obligation. You must still pay within the set term, with the following exceptions: You’ve rec...

Unfortunately, it’s not possible to exchange products, with the following exceptions: You’ve received an incorrect product. The product has been deliv...

You don't have to pay shipping costs for the exceptions below: You've received an incorrect product. The product has been delivered damaged....

Using the template you can also state that you wish to exercise your right of return. This is not mandatory for you, because the right of return also applie...