How can we help you?

Returpolicy

How does the return process work?
If you would like to return one or more items from your order, please follow the steps below: Send an email to kundtjanst@optimumnutrition.c...
Tors, 7 maj, 2026 vid 10:03 F.M.
When can I return a product?
You may return an item within 14 days only if the following conditions are met: The seal has not been broken and the packaging has not been opened The pr...
Tors, 7 maj, 2026 vid 10:09 F.M.
Is it possible to exchange a product?
Unfortunately, exchanges are not possible. However, if you are not satisfied with a product or if you accidentally ordered the wrong item, you may return it...
Tors, 7 maj, 2026 vid 10:10 F.M.
Do I need to pay return fees?
You do not need to pay any return fees in the following cases: You received an incorrect product The product was delivered damaged The product has passe...
Tors, 7 maj, 2026 vid 10:11 F.M.
When will I receive my refund after returning my order?
Once your package has been received at our warehouse, we will process your return within 14 days. Our team will notify you by email once your return has bee...
Tors, 7 maj, 2026 vid 10:12 F.M.
How many days do I have to return my order?
If the product does not meet your expectations or if you accidentally ordered the wrong item, no problem. You have the right to return a product or order wi...
Tors, 7 maj, 2026 vid 10:15 F.M.
Warranty periods
As a customer, you are entitled to statutory warranty rights for every purchase, ensuring that the product is or performs as you can reasonably expect it to...
Tors, 7 maj, 2026 vid 10:16 F.M.