How can we help you?

Payment

När du lägger en beställning med Optimum Nutrition får du möjlighet att betala säkert med hjälp av en av våra verifierade betalningsleverantörer.

You can pay in several ways:
• PayPal – Secure and easy online payment via your own PayPal account.
• Klarna – Pay later or split your payment with Klarna.
• Credit card – We accept MasterCard, Visa, and AMEX.
• Mastercard – A global network for credit and debit cards.
• AMEX (American Express) – A widely used credit card network.
• Visa – A global network for credit and debit cards.
• Google Pay (G Pay) – A digital wallet for Android devices for contactless and online payments.
• Apple Pay – A digital wallet for Apple devices that enables contactless payments.
• Shop Pay – Shopify’s fast checkout method for quicker online purchases.
• UnionPay – A Chinese bank card network for credit and debit cards.


Additional information
Secure online payment: All online payment data, such as credit card information, is protected via a Secure Socket Layer (SSL) connection, which encrypts data and makes it impossible for third parties to read it. All browsers support SSL and indicate when it is active. This is a global standard for secure payments over the internet.

Privacy: The personal data we request from you is used only to process your order as efficiently as possible. We respect and guarantee your privacy. Under no circumstances will personal data be shared with any third party.

 

Hjälpte det här svaret? Ja Nej

Send feedback
Vi beklagar att vi inte kunde vara till hjälp. Lämna gärna feedback och hjälp oss att förbättra den här artikeln.

You can easily download your invoice from the shipping confirmation email.
Simply click the “Download invoice” button at the bottom of the email.


If you placed your order while logged into your account, you can also access your invoice directly via our website.
Just log in, go to your profile, and click the download button next to the order for which you want the invoice.


Still have questions?
Do not hesitate to contact our customer service. We are happy to help.

Hjälpte det här svaret? Ja Nej

Send feedback
Vi beklagar att vi inte kunde vara till hjälp. Lämna gärna feedback och hjälp oss att förbättra den här artikeln.

We have enabled Klarna, a payment method where you can choose from several options:


Pay Later:
Once your order is confirmed, you will receive an email with payment instructions from Klarna within two days. You then have 30 days to try your order and only pay when you are satisfied. Complete the payment online at your convenience, at no extra cost if you pay on time. You can pay with a credit or debit card in the Klarna app or by logging in at www.klarna.com/uk.

Hjälpte det här svaret? Ja Nej

Send feedback
Vi beklagar att vi inte kunde vara till hjälp. Lämna gärna feedback och hjälp oss att förbättra den här artikeln.

Yes, all our prices include VAT. 

Hjälpte det här svaret? Ja Nej

Send feedback
Vi beklagar att vi inte kunde vara till hjälp. Lämna gärna feedback och hjälp oss att förbättra den här artikeln.

We use Eurocard/MasterCard SecureCode and Verified by Visa to provide secure and simple transactions. The terms of the relevant card issuers apply, and Optimum Nutrition is not part of the relationship between you and the card issuer. During the checkout process, you can choose to pay by credit card, and once the payment has been approved, we will ship your order immediately.

Hjälpte det här svaret? Ja Nej

Send feedback
Vi beklagar att vi inte kunde vara till hjälp. Lämna gärna feedback och hjälp oss att förbättra den här artikeln.

A delayed bank payment is not processed immediately and takes 6 to 10 working days to complete. The recipient can see that the payment has been initiated but will only receive the funds after full processing.

The payment consists of two payment orders:

  1. Your bank transfers the desired amount to PayPal, and the funds are deposited into your PayPal balance.
  2. PayPal transfers the funds from your PayPal account to the seller. Payment order 1 must be completed before payment order 2 can begin. This process may take 6 to 10 working days.


Why is a delayed bank payment sent?
• Your bank account has been confirmed, but this is your first payment using it.
• Your bank account has been confirmed, but your PayPal balance is overdrawn or previously had a negative balance.
• Our internal security system determines that the payment should be sent as a delayed bank payment.


How can I prevent a delayed bank payment?
Adding funds to your PayPal balance prevents a delayed payment. You can add funds via www.paypal.com (added within 5 minutes) or via your bank account (added within 1–2 working days). You can also prevent a delayed payment by adding a credit card to your account.

Hjälpte det här svaret? Ja Nej

Send feedback
Vi beklagar att vi inte kunde vara till hjälp. Lämna gärna feedback och hjälp oss att förbättra den här artikeln.

Paying with Google Pay is quick and easy. During checkout, select Google Pay and you will be redirected directly to your Google Pay account to complete the payment.


Google Pay is only available as a payment method on Android devices, or on Mac/Windows devices when using Google Chrome as the browser and when a Google payments account has been set up.

Hjälpte det här svaret? Ja Nej

Send feedback
Vi beklagar att vi inte kunde vara till hjälp. Lämna gärna feedback och hjälp oss att förbättra den här artikeln.

Behöver du mer hjälp ?