Thank you for your order with Optimum Nutrition. You will receive an order confirmation via email once your package has been dispatched. This confirmation is typically sent on the same day the order is placed. Please note that it may occasionally be directed to your spam or junk folder, so we recommend checking there as well.
Did you place your order through your registered account?
If your order was placed while logged into your account, you can verify it by checking your order history. If the order is not visible, we recommend confirming whether the payment has been processed.
If you have not received a confirmation email within 24 hours of your purchase, please contact our customer service team so we can investigate further
Hjälpte det här svaret? Ja Nej
Send feedbackUnfortunately, once an order has been completed, it cannot be modified or cancelled. Orders are processed immediately in our warehouse to ensure the fastest possible delivery, which means cancellation is no longer possible at that stage.
If you no longer wish to receive your order, you have the following options:
Hjälpte det här svaret? Ja Nej
Send feedbackOrdering from Optimum Nutrition is simple and efficient. Place your order before 17:00 on a business day, and we will process and dispatch it as quickly as possible.
Sweden
Estimated delivery time is 3–5 business days.
Delivery to pick-up point
Home delivery
Hjälpte det här svaret? Ja Nej
Send feedbackThank you for choosing Optimum Nutrition. Once you have found the product you wish to purchase, follow these steps:
Step 1: Select flavor
Open the product page and choose your preferred flavor.
Step 2: Select size
After selecting a flavor, choose the desired size.
Please note: If an option is greyed out or marked “Notify me,” it is currently out of stock.
Step 3: Select quantity and add to cart
Adjust the quantity and click “Add to cart.”
You can update quantities or remove items directly in your cart.
Step 4: Proceed to checkout
Access your cart via the icon in the top right corner or click “Go to checkout” after adding your items.
Review your order and proceed to checkout.
Step 5: Enter your details
Log in or continue as a guest.
Provide your address and contact details, ensuring all information is accurate.
Step 6: Select payment method
Choose your preferred payment option and complete your purchase.
Hjälpte det här svaret? Ja Nej
Send feedbackIf the product you are looking for is currently unavailable, our customer service team will be happy to assist you.
They can:
Our team has extensive product knowledge and will gladly guide you to the best available option.
Hjälpte det här svaret? Ja Nej
Send feedbackNo, creating an account is not required to place an order.
At checkout, you can choose to:
Hjälpte det här svaret? Ja Nej
Send feedbackAt present, orders cannot be placed by phone. Please contact us via email or submit a support request for assistance.
Hjälpte det här svaret? Ja Nej
Send feedbackYes, our products are available through selected retail partners and physical stores.
Hjälpte det här svaret? Ja Nej
Send feedbackTo access your order history, click the profile icon in the top right corner of the website and log in to your account.
Please note that only orders placed while logged in will be displayed in your order history.
Hjälpte det här svaret? Ja Nej
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